Delivery Information and costs
Our products are sent to you by third party carriers. We use a variety of firms to accomplish this and which company does this depends on various factors, usually determined by the weight of the parcel and where it is going to.
The general rule of thumb is:
- Parcel 0 – 2kg = Royal Mail Second Class (3-5 day delivery)
- Parcel 2 – 5kg = APC, Hermes or other carriers (Overnight to 5 days for NI / Highlands and Islands)
- Parcel 5 – 40kg = APC, Hermes, DPD ( Overnight to 5 days for NI / Highlands and Isalnds)
- Pallet 40 -1000kg = Palletforce
Parcels going Internationally – DPD, UPS or Fedex
Delivery cost goes by weight, add your required items to your basket and delivery cost is automatically displayed when you enter your postcode after clicking on ‘Calculate Shipping’ on the cart page.
We may occasionally refuse an order due to a premium being added to your destination by the deliverer, such as a pallet to Isle of Man, Wight, Scottish Isles & Highlands and Northern Ireland. We are sure you understand that a charge may need to be levied for delivery to such destinations if we feel that the cost is significantly higher than it would otherwise be.
The website is not set up for pallet deliveries to the Channel Islands, the cost displayed is about half the cost of sending so we will contact you regarding an extra charge.
For customers in ROI, Europe, USA and Canada and various countries in Europe, click on ‘Calculate Shipping’ on the cart page and change the destination from UK to your country for your shipping costs.